Terms & Conditions
1. The Greener Camping Club
We request a 50% conditionally-refundable deposit when booking a camping pitch. Receipt of the deposit secures your booking. Please note that the deposit includes full payment (£10) for your Greener Camping Club membership. Unless you are already a member, in which case please supply the name and email of your membership. Pitches are held for up to seven days provisionally, after which, if we have not received your deposit, the dates will be released. The balance is required six weeks prior to your arrival date. For short lead-time bookings – ie. those booked less than four weeks before arrival, the full amount will be requested to secure the booking.
3. Cancellation by You
If you need to cancel your camping holiday 42 days or more before your arrival date, we will refund your deposit less a 20% admin fee. If you have also paid your balance and you need to cancel your camping holiday less than 42 days before your arrival date and we are able to re-let your holiday for the dates you have booked, we will refund your deposit and balance less a 20% admin fee. In the event that we are unable to re-let your dates, no refund will be made. If you are concerned about the prospect of cancelling, please take out holiday insurance. Bookings are not transferable to another family without our prior agreement. The Greener Camping Club membership fee is not refundable.
Cancellation in the Event of Covid-19 Infection
What happens if you have to cancel your booking for any of the following reasons (documentation as evidence may be requested for the first three):
You or a member of your party have a positive Covid-19 test.
You or a member of your party have to self-isolate due to contact with a Covid-19 sufferer.
You or a member of your party develop Covid-19 symptoms and are awaiting test results.
Your area is put into a localised lockdown – that means you will be breaking the law if you travel.
If any of the above apply we will do our best to offer you alternative dates for your holiday. If that is not possible then the ‘Cancellation by You’ clause will apply.
4. Cancellation by Us
Bryncoed Camping reserves the right to cancel a camping holiday at short notice if we are unable to provide a safe camping environment, due to extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you. Bryncoed Camping cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation.
Special Coronavirus Condition
If, as a result of Government restrictions on campsites, we are forced to cancel your holiday, we make a heartfelt request that rather than a refund, we instead hold your deposit as a credit against a later stay, valid for up to 12 months from your original holiday dates. If you postpone until the following year, your Greener Camping Club membership will be carried over to the end of that year.
As a small business, we are wholly dependent on your custom for our survival. We realise these are difficult times for all, but your support will help us get through this and continue to make Bryncoed Camping a wonderful place to stay.
Our aim is for children to have a fun-packed time enjoying the campsite and the surroundings. But because Bryncoed Farm is a working farm there are contingent risks to be aware of. Campfires are encouraged but please ensure children are not left unattended near a fire. Other things to be aware of are that there are axes for making kindling and splitting firewood, and other tools around, and there is a stream along the Northern boundary of our land. These risks are small and should be self-evident. Parents are responsible for the supervision of their children on site at all times. Bryncoed Camping accepts no responsibility for injury incurred on site.
6. Cars & Campervans
The speed limit while on the farm is 5 mph. Cars are not permitted on the camping fields, and must stay on the track and be parked in the designated bays by the farm house. There are wheelbarrows to transport your gear. Small campervans/vans are permitted by prior arrangement. The site cannot accommodate large vans, motor homes etc due to limited parking spaces.
7. Recycling & Rubbish
A condition of camping here that you recycle your rubbish. That means separating glass, cans, plastic, paper, cardboard etc. and placing them in the special bins provided in the barn. What is left, ie. only items that are not recyclable, can be placed in the small landfill bin.
We do a lot to encourage wildlife so foxes and badgers may wander around the site at night. Please take precautions against wildlife raids on your food stores and rubbish/recycling. Put your food in suitable, hard containers and your recycling in the bins provided. Keep a tidy site and don’t leave food scraps lying around.
9. Campfires & Firewood
Please only use the designated campfire places and do not enlarge or alter the position of the designated campfire places. Do not leave your campfire unattended and think carefully about whether or not to light a fire if it is windy.
10. Consideration for Others
This is a peaceful, quiet campsite for the enjoyment of nature. We do not allow radios, stereos or other sound systems and only quiet talking is permitted after 10.30pm. Acoustic instruments can be played before then, such as guitars, harmonicas, flutes etc. Noisy visitors who disturb other guests will be asked politely to leave, without refund (We hope this will never need to happen). If you are out for the night and arrive back late, please be considerate of fellow campers and residents of the farmhouse (a torch will be useful to help you find your way to your tent).
Please note that we are a dog-free site.
All the undercover facilities are strictly NO SMOKING. If you smoke, do it outside and dispose of your cigarette ends in the bin (making sure they are completely extinguished before hand).
13. The Weather
In common with all of Wales, this campsite can be subjected to extreme weather conditions. Very strong winds and torrential rain can occur at any time of year, though we are fortunate in that we do not flood. Please ensure that your tent is robust and correctly erected – and avoid pitching in any obvious dips.
14. Toilets and Washing Facilities
Please only use biodegradeable soaps, washing up liquid, and conditioners. We are off-grid for waste water and do not want the ground and waterways affected by environmentally un-friendly chemicals. If you need a list of what and where to buy these prior to your visit please ask.
Toilets are well maintained compost loos. These reduce water waste as there is no flushing, and the nutrients go back on the land and help grow our trees! Compost toilets are very simple to use, but full instructions for use are posted in the cubicles. We DO NOT have a chemical disposal point (CDP).
15. Property Loss
Bryncoed Camping cannot be held responsible for any lost or stolen property. However, theft is very unlikely as the campsite is 300 metres down a private track, off a quiet country lane, and there is no access to the general public.